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Welcome to our new forum! Here you will find everything that you found on our Discord and a bit more! If you're in need of support then we suggest you make a ticket from the Support hub or if you believe it can be solved by another member then feel free to post it in General Discussion. Please read all of our News, Announcements and Rules before you start posting. 


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READ FIRST: Get the correct User Group!

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Your User Group is the most important part of your SwiftGames membership.

  • It helps us prevent fraud
  • It gets you rewards
  • It gets you access to discounts
  • It will determine the level of discount
  • It gets you access to high level giveaways and contests
  • It will can get you premium seller status at launch of our Global Marketplace.
  • It will allow you to make money from your old accounts, game currency, and skins.
  • Access to new software for ban evasion and prevention 
  • Your level of access to the site and its features are directly linked to your User Group

What we need to determine your user group.

We need to know how many purchases you have made with us. If you are not sure how many you have with us. Here is a list of ways to help us find your orders and ensure your account security. 

  • We need your paypal email.
  • Your email you have made purchases with 
  • Your personal email
  • Past order numbers from our old system if you have them.
  • You must be signed up on these forums with no proxy or VPN
  • Must have 2FA enabled

We prefer that your email that you have signed up here with be the same that you use to make purchases and also match your PayPal email

  • This helps us keep track of your orders
  • Helps ensure you receive all promotional emails
  • Will make sure all your support requests get to you
  • Makes sure your products are delivered to you without interruption or sent to the wrong email
  • Will help you achieve promotion to proper User Groups without any trouble or having to use support

Open a support ticket and we will individually work with you to get you to the correct User Group.



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